Customer Portal

Self-service. Fewer calls. Cleaner records.

Verified Customer Lookup

Customers enter the Account # and Zip Code from their testing notice to view their property’s backflow records.

Compliance Overview

A property-scoped status view that shows what’s due, what’s on file, and the customer’s next step—schedule a test, wait for review, or no action required.


  • A neutral, built-in list of approved testers for the jurisdiction—shown in randomized order to avoid perceived favoritism, with contact info maintained by the testers.


  • Customers can request contact and delivery preference updates, held for admin approval to keep records controlled and accurate.