Tester Portal

Easy for testers. Controlled by you. Backed by real support.

You Decide Who Touches Your Program

Every tester must be approved by you before submitting backflow test results into your system.


  • • Required certifications

    • Document review before approval

    • Per-jurisdiction tester approval

    • Permission levels (test only or test + add/replace)

Find the Right Record. Every Time.

    • Search customers by name or address

    • Search devices by serial number or alternate ID

    • Submit reports directly to the selected device

    • No duplicate devices created by testers

The Customer Profile - Tester View

Testers work inside the customer record so reports, device updates, and documentation stay tied to the correct address.

Device Location Mapping

Know exactly where each assembly is located.

GPS coordinates are stored with the device record and displayed on the map inside your system.

This provides spatial reference for inspections, follow-ups, and field verification.

    • Require a GPS pin before accepting a report

    • Requirement is satisfied once location is on file

    • Testers may still pin devices even if not required

Photo Documentation

Photos provide installation context, condition reference, and documentation for future review.

Images remain attached to the device.

Store up to three photos per device.

    • Require at least one photo before accepting a report

Device-Specific Test Forms

Test reports adjust based on the type of device being tested.

Testers are not choosing generic templates.

The system presents each option for every testing situation.

    • Required fields must be completed before submission

    • Pass or fail is determined at entry

    • Failed tests are flagged immediately

    • You review fails and decide whether to mail repair letter

    • Recurring Test

    • Rebuild and Test

    • Repair and Test

    • Removed and Replaced Device

    • Removed Device and Capped Line

Complete Test History & Documentation

Test history is preserved and accessible at any time — including past passes, failures, and device replacements.

Every submission is tied to the device record.

    • View full test history per device

    • Download PDF copies of submitted reports

    • Reports remain attached to the device record

    • Email report to the customer at submission

Mako Digital Gauge Integration

Testers can link their gauge within the Mako app.

Readings transfer into Mako Assist feature in AquaResource.

  • Goal: Remove the office bottleneck.

    Testers submit once from the field on the Mako and the report lands in AquaResource —eliminating re-entry, paper handling, and end-of-day backlog. Your admin reviews and confirms submissions as they arrive, keeping compliance current and the record defensible.