How to Submit a Test Report
Step 1 — Enter Purveyor 💧
Click Enter Purveyor on desired Utility.
Step 2 — Search for Customer or Device 🔍
Enter your search in the search bar, then choose:
Search for Customer (name or address)
Search for Backflow (serial number or Alt ID)
Step 3 — Open the Record 📄
Click the correct result to open the customer/address page.
Step 4 — Select the Device 🚰
Find and click the backflow device you tested.
Step 5 — Add Device (If Needed) ➕🚰
If missing and allowed:
Click + Backflow, enter details, then Add Device.
Select the new device.
Do NOT use this when replacing a device.
If you are replacing a device, use “Removed and Replaced Device” in the report type using the old device.
Step 6 — Complete Geolocation (If Required) 📍
Click Geolocation and place the pin at the device location.
Step 7 — Add Pictures (If Required) 📸
Click Pictures and upload required photos.
Step 8 — Create Test Report 📝
Click Create Test Report.
Step 9 — Select Report Type 📋
Choose the option that matches the job:
• Recurring Test
• Rebuild and Test
• Repair and Test
• Removed and Replaced Device (use this when replacing a device — do not add a new device separately)
• Removed Device and Capped Line
Step 10 — Complete Test Form ✍️
Enter readings, select your pressure gauge, and complete all required fields.
Step 11 — Sign and Submit ✅➡️
Add your signature, check the confirmation box, and click Submit.
If anything is missing, complete the highlighted fields and submit again.
