Geolocate a Backflow Device

• This only needs to be done once per device
• Utilities may require geolocation before accepting reports

---

Step 1 — Search for Customer or Device 🔍

Search by:
• Address
• Customer name
• Serial / Alt ID

---

Step 2 — Open the Backflow Device Information 📄

Click into the Customer Profile or select the Backflow Device directly.

Click the device to expose available actions.

---

Step 3 — Open Geolocation 📍

Click Geolocation.

A map window will open.

---

Step 4 — Find the Location 🗺️

Use one of the following:
• Search the address in the map
• Click Find My Location (if you are on-site)

---

Step 5 — Place the Device Pin 📌

Click the top right blue pin on the map.

Then drag and position it exactly where the device is located.

---

Step 6 — Save Location ✅

The location saves automatically based on where the pin is placed.

---

Step 7 — Continue Workflow ➡️

Once placed, the device is now geolocated.

You can proceed with reports or other actions.