How to Submit a Test Report
Step 1 – Click Enter Purveyor.
Pick the water utility you’re submitting to (the “purveyor”).
Step 2 – Find the right record.
Type in Search for Customer (name or address) or Search for Backflow (serial number or Alt ID), then click Search.
Step 3 – Open the match.
When you see the correct result, click it. You’ll land on the customer/address page (Backflows will be listed).
Step 4 – Choose the device.
Look at the device list and click the backflow you tested (match serial/Alt ID if shown).
Step 5 – If it’s missing, add it (only if your purveyor allows it).
Click + Backflow, enter the device details, then click Add Device.
After it saves, find the new device in the list and click it.
Step 6 – Do Geolocation (if required).
Click Geolocation and drop the pin so the device is mapped on site. Can be done at the office.
Step 7 – Do Pictures (if required).
Click Pictures and upload the required photos. Make sure they show up after upload.
Step 8 – Start the report.
Click Create Test Report.
Step 9 – Pick the report type.
Choose the one that matches what happened today:
Recurring Test (normal test)
Rebuild and Test
Repair and Test
Removed and Replaced Device
Removed Device and Capped Line
Step 10 – Fill out the test form.
Enter the readings, answer the required options (like “Closed Tight / Leaked”), and complete every required field.
Step 11 – Select the gauge.
Choose the pressure gauge you used from the gauge dropdown/list.
Step 12 – Sign the report.
Add your signature in the signature area.
Step 13 – Confirm it’s true.
Check the confirmation checkbox (the “I confirm” box).
Step 14 – Send it in.
Click Submit. If anything is missing, the page will point you to what needs fixed—complete it and submit again.
